What we really do?

The Excitem is a leading e-retailer and retailer committed to becoming the most loved and trusted store for all electronic devices with a focus on computer components and DIY products by providing a great shopping experience, rapid delivery, tech customer service and provide the best warranty support.

The Excitem App

Being India’s first dedicated online store for computer components. we have earned the loyalty and support of tech-enthusiasts and novice e-shoppers alike. Founded in 2000, the company started off as the brainchild of a group PC enthusiasts, who wanted computer components to be more readily available and at lower prices. The Excitem quickly from its humble beginnings to become the site for overclockers and PC enthusiasts. Our website provides detailed specs, how-to’s, customer reviews, and high resolution photo galleries.

History of Beginning

The Excitem has since moved into retail and operates a retail showroom to complement the online store for fast delivery and direct product tech support. We follow through on our commitment to exceptional customer service. Our tech support and service team members are available via phone, e-mail and online chat to ensure your utmost satisfaction.

Invent and Simplify

Whether you are a novice or a tech guru, you are sure to enjoy shopping at theitdepot.com. We work passionately to exceed your expectations every time.

Customer Obsession

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

One-Stop Sourcing

theexcitem.com brings you hundreds of millions of products in over 40 different major categories, including consumer electronics and fashion.
Buyers for these products are located in 190+ countries and regions, and exchange hundreds of thousands of messages with suppliers.

Anytime, Anywhere

As a platform, we continue to develop services to help businesses do more and discover new opportunities.Whether it’s sourcing from your mobile phone or contacting suppliers in their local language, turn to theexcitem.com for all your global business needs.

What can we do for you ?

Apart from meeting customer and industry requirements to deliver satisfactory experiences, the benefits of providing support around the clock also impact important customer service and business.

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you.

Your online transaction on Theuproducts is secure with the highest levels of transaction security currently available on the Internet. It uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

We accept VISA, MasterCard, Maestro, Rupay, American Express, Diner’s Club and Discover credit/debit cards.

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.